Policies.

Reservations & Waitlist

  • While walk-ins are welcome, class sizes are limited. We highly recommend reserving classes online in order to guarantee your spot in class.
  • Some classes may fill up, but spaces will open up as clients reschedule. If you’d like to attend a class that is full, please put yourself on the waitlist. As soon as a spot opens up in class, you will receive an email notification. Please reply to the email immediately whether you can attend or not. Your spot in class is not guaranteed until you confirm.
  • When you arrive at the studio, please check-in at the front desk. Reservations will be honored only up to start of class. If you do not arrive prior to the start of class, your reservation will be given away to anyone on the waitlist.

Cancellations & No-shows

  • If you cannot attend class, cancel your class online or call the studio at least 12 hours before class to avoid being charged for a no-show.
  • If you are using a class package, a no-show results in a loss of that class. If you are using any type of 30-day unlimited package (student & teacher specials included), a day will be deducted from your package.

Late Arrival to Class

  • First time students may not enter a class late. Arriving 10 minutes early is highly recommended.
  • Returning students may enter an ongoing class up to, but not after, 10 minutes into class.
  • Upon entering class, lift your knees 40 times to warm up before joining in.

Class Attire

  • Please wear exercise pants that cover the knees, a top that covers the midriff, and socks that cover the entire foot.
  • Students may bring their own socks from home, or purchase socks with sticky grips at the studio.

Studio Etiquette

  • Please do not bring glass or uncapped drinks into the exercise studios. Capped water bottles are allowed.
  • Please do not bring cell phones into the exercise studio. You may ask the front desk manager to keep your phone for you during class if you are expecting a very important phone call. Otherwise, store it in the lockers with the rest of your belongings.
  • Please do not chew gum in the exercise studio.
  • We provide towels without charge. Bath towels and robes are available in the shower area. Please leave your towel in the hamper on your way out.

Pregnant Clients

  • First-time students who are pregnant must take the pre-natal DVD or do a private session before joining the regular class.
  • New and continuing pregnant students must provide the front desk with a note from their doctor allowing them to take strengthening and stretching classes.
  • Refer to Pregnant Or Post Natal for detailed modification information.

Age Restrictions

  • No clients are admitted before they reach 13 years of age.

Illness & Injuries

  • Please notify front desk staff and instructors of any illness or injury that may impact your ability to exercise. In some cases, a doctors note may be required to allow you to take class.
  • Just a cold? Please stay home, rest, and avoid spreading the virus to others.